1. Introduction
MD88 (md88.ml) a leading online entertainment and betting platform in Bangladesh. We believe that protecting our users' personal information is one of the most important responsibilities of any trusted platform.
This Privacy Policy ("Policy") explains how MD88 collects your information, how it is used, and under what circumstances it may be shared with third parties. By using any MD88 service, you agree to this Privacy Policy.
This Policy applies solely to the md88.ml website and the MD88 app. MD88 is not responsible for the privacy practices of any third-party websites or services.
2. Information We Collect
MD88 collects certain information to provide you with the best possible service. Below is a breakdown of the types of information we collect:
A) Information you provide directly:
- Registration Information: Name, email address, phone number, date of birth.
- Identity Verification (KYC): Copy of your National ID, passport, or driving license.
- Payment information: bKash/Nagad/Rocket number, crypto wallet address.
- Contact Information: Your messages and complaints submitted via support chat.
B) Automatically collected information:
- Device information: IP address, browser type, operating system.
- Usage Data: Which pages you visited, how long you stayed, and which games you played.
- Transaction Data: Deposit and withdrawal history, betting history.
- Cookies
& tracking: Session cookies, preference cookies, analytics data.
| Type of Information |
Example |
Purpose |
| Identity Information |
Name, date of birth, NID |
KYC verification and age confirmation |
| Contact Information |
Email, phone number |
Account security and notifications |
| Payment Information |
Mobile Banking Number |
Deposit & Withdrawal Process |
| Device Information |
IP, browser, OS |
Security & Fraud Prevention |
| Gaming Information |
Betting history, wins and losses |
Service Improvement & Responsible Gaming |
3. Use of Information
MD88 uses the data it collects only for specific, legitimate purposes. We never use your information unnecessarily.
- Account management: For registration, login, and account verification.
- Payment Processing: To process deposits and withdrawals securely.
- Service Improvement: To analyze user experience and help MD88 improve.
- Ensuring Security: To prevent fraud, money laundering, and illegal activities.
- Meeting legal obligations: To comply with regulatory authority guidelines.
- Promotional Communications: To keep you informed about bonuses and offers, with your consent.
- Providing Support: To assist you with questions and resolve any issues.
- Responsible Gaming: To detect unusual gaming patterns and alert you accordingly.
Transparency: MD88 never sells your information to third-party advertisers. Your data is used solely for the purposes outlined above.
4. Data Retention & Deletion
MD88 stores your information on secure servers. We only retain data for as long as it is needed.
- Active account: All data is retained for as long as the account remains active.
- After account closure: Certain data may be retained for up to 5 years where required by law.
- Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
- KYC documents: Retained for a specified period in accordance with regulatory requirements.
After the retention period, your data is securely deleted or anonymized so that you can no longer be identified.
5. Data Sharing
MD88 does not sell or deliberately share your information with third parties. However, there are limited circumstances where sharing may be necessary:
- Payment Provider: With payment gateways such as bKash, Nagad, and Rocket for processing deposits and withdrawals.
- Identity Verification Services: With licensed third parties for KYC and AML verification.
- Technology Partners: Game software providers who operate specific games.
- Law enforcement agencies: Where required by court order or government directive.
- Business Succession: To the new entity in the event of a company merger or acquisition.
Partner obligations: All third parties with whom data is shared are required to comply with MD88's privacy standards. They are not permitted to use your information for their own purposes.
6. Cookie Policy
MD88 uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies: Required for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
- Preference Cookies: To remember your language and interface preferences.
- Analytics Cookies: To understand which pages are most visited and to improve our services.
- Security Cookies: To detect fraud and misuse.
You can disable cookies at any time through your browser settings. Note that disabling certain cookies may limit some features on MD88.
7. Security Measures
MD88 uses industry-standard security technology to protect your information. Our security measures are reviewed and upgraded on a regular basis.
- SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall Protection: Advanced firewall protection to prevent unauthorized access.
- Regular Security Audits: Regular system audits conducted by third-party experts.
- Data Backup: Regular backups are stored in a secure location.
- Access controls: Only authorized personnel are permitted to access specific data.
Your responsibilities: Never share your password with anyone. If you notice anything suspicious, contact MD88 support immediately.
8. Your Rights
As an MD88 user, you have several important rights over your own data:
- Right to Access: You can find out what data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we limit the use of your data in certain cases.
- Right to Withdraw Consent: You may withdraw your consent to promotional communications at any time.
- Data Portability: You can request a copy of the data we hold about you.
To exercise any of these rights, please contact our support team. We generally respond within 30 days.
Please Note: Some data may not be erasable due to legal obligations. In such cases, we will explain the reason.
9. Protection of Minors' Data
MD88 is strictly for users aged 18 and above. We do not knowingly collect or store information from minors.
- Age verification is mandatory at the time of registration.
- If a user is suspected to be a minor, immediate steps are taken to verify the account.
- If data belonging to a minor is collected unintentionally, it will be deleted promptly.
- If a parent believes their child is using MD88, please contact our support team immediately.
10. Policy Changes
MD88 may update this Privacy Policy at any time. For significant changes, we will post a notice on the website and notify you by email.
- The "Last Updated" date at the top of this page will always reflect the most recent version.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Visit this page regularly to stay up to date with our latest policy.
For any questions, requests, or complaints regarding our Privacy Policy, please contact us:
We typically respond within 48 hours. For urgent security matters, please reach us directly via live chat.